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Alerts are designed to help you efficiently identify areas to celebrate and improve. When reviewing Alerts, it is important to consider the following:

  • Index more on larger teams. On a smaller team, it is easier for a couple unfavorable responses to skew the team-level score, while an equally unfavorable score for a much larger team indicates a more common experience across a larger number of respondents. This isn’t to say that unfavorable scores on small teams should be discounted — only that the law of small samples can result in false positives that may detract from other areas that could have greater ROI if actioned.


  • Index more on teams that do not feature unfavorable alerts across many survey items. Scores tend to cluster unfavorably on teams with highly disengaged employees; that is, there may not be an issue with a specific unfavorable factor or item, but an overall sense of dissatisfaction may fuel unfavorable responses across the board. By selecting teams with unfavorable scores only on a small number of items, you will likely gain more signal from a review of related comments.


The Rank field indicates the relative severity and priority of alerts. Rank values are calculated based on percentage differences relative to the selected comparison. When percentage differences are equal, a higher rank is assigned to alerts for larger employee segments.

Data definitions for derived attributes are provided here.

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